Privacy Policy

At CMWD Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, both through our website (https://www.cmwd.co.nz/) and in our business operations, such as website builds and invoicing. This policy complies with New Zealand’s Privacy Act 2020.

Information We Collect

We collect personal information in the following ways:

Website Contact Form
When you submit an enquiry through the contact form on our website, we may collect:

• Your name
• Email address
• Phone number (if provided)
• Any additional details you include in your message

Website Analytics
We use analytics tools to understand how visitors interact with our website. This data is typically aggregated and does not personally identify you. Information collected may include:

• IP address
• Browser type
• Device information
• Pages visited, time spent on the site, and other usage data

Business Operations (Outside the Website)
When you engage with us for services such as website builds, we may collect:

• Name, email address, phone number, and physical address (for invoicing or communication)
• Business details (e.g. company name, branding information)
• Project-related information (e.g. website preferences, content, or specifications)

How We Use Your Information

We use your personal information for the following purposes:

• Responding to Enquiries: To answer your questions or provide information about our services.
• Providing Services: To design, develop, and maintain websites or other services you request.
• Invoicing and Payments: To process payments and issue invoices for services rendered.
• Improving Our Website: To analyse website usage and improve user experience.
• Communication: To contact you regarding your project, updates, or promotional offers (you can opt out of marketing communications).
• Legal Compliance: To meet our legal obligations under New Zealand law.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

Service Providers: We may share your information with trusted third-party providers (e.g., hosting providers, payment processors, or analytics services) who assist us in operating our website or delivering services. These providers are required to protect your information.

Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

Business Transfers: If CMWD Ltd is involved in a merger, acquisition, or sale, your information may be transferred as part of that process.

How We Protect Your Information

We take reasonable steps to protect your personal information, including:

• Using secure servers and encryption for sensitive data (e.g., payment information).
• Limiting access to your information to authorized personnel only.
• Regularly reviewing our security practices to ensure compliance with industry standards.

Your Rights

Under the Privacy Act 2020, you have rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-Out: You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
– Contact form data is kept until the enquiry is resolved, unless further engagement occurs.
– Project and invoicing data is retained for at least 7 years to comply with New Zealand tax and business regulations.
– Analytics data is typically anonymised and retained for statistical purposes.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and collect analytics data. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.

International Data Transfers

As a New Zealand-based business, most of our data processing occurs within New Zealand. If we transfer your information to service providers outside New Zealand, we ensure they comply with equivalent privacy standards or have appropriate safeguards in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
CMWD Ltd
Email: caleb@cmwd.co.nz
Phone: 0225886624